Privacy Policy

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identification Information: Name, address, phone number, email address, date of birth, etc.
• Appointment Information: Details about the services you book or have received, preferences, and any special requests.
• Payment Information: Payment details such as credit/debit card numbers, billing address, and transaction history.
• Technical Information: Information about your device, browser, and IP address when you visit our website or use our apps.
• Health and Safety Information: Any relevant information regarding allergies or medical conditions that you voluntarily provide.

2. How We Use Your Information

We use your information for the following purposes:

• To schedule and manage appointments.
• To provide and personalize our services based on your preferences.
• To process payments and manage billing.
• To communicate with you about your appointments, promotions, or other relevant information.
• To improve our services, website, and overall customer experience.
• To comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our salon, website, or app (e.g., payment processors, booking software providers).
• Legal Compliance: We may disclose your information to comply with legal requirements, court orders, or governmental requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred to the new owner.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

• Access, correct, or update your personal information.
• Request the deletion of your personal information, subject to certain exceptions.
• Opt-out of receiving promotional communications from us.
• Withdraw consent for any specific processing of your information.

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

7. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes through our website or by other means.